Blog & Resources

Mistakes can happen at work. As a manager, how you react and respond to them can influence the culture of your team. When we react with blame or criticism, it can create an environment of fear and distrust. What you want to do, is foster a culture where mistakes are...

As a senior leader, doing what is right for your company and doing what will make your employees happiest are not always mutually exclusive. This paradox can make seemingly obvious choices difficult to make. To find a balance, you need to change your mindset by first...

As organizations strive to make their workforces more diverse with respect to race, gender equity, and people with disabilities, leaders need to apply these same strategies to employees with different kinds of minds. The author, who has more than 50 years of...

Volatile times can batter midsize companies in ways larger companies can more readily withstand. But there are ways those smaller companies can leverage their size to take advantage of tough times. Those that do are far more likely to come out on the other side of...

Productivity = f (Engagement) The concept of employee engagement has been around for a while. It is built around the idea that employees should have a personal connection to their employers and their work. This ties into workplace morale, motivation and productivity,...

In 2022, the average employee experienced 10 planned enterprise changes — such as a restructure to achieve efficiencies, a culture transformation to unlock new ways of working, or the replacement of a legacy tech system — up from two in 2016. While more change is...

While engagement certainly has its benefits, most of us will have noticed that, when we are highly engaged we can also experience something less than positive: high levels of stress. A recent survey conducted at Yale University examined the levels of engagement and...

The flow of feedback is important for everyone, but all too often, it ends up feeling forced, formal, and infrequent. As a result, people’s development stalls and team growth is stifled. To overcome these challenges, managers can take the lead on creating a shared...

In turbulent times like these, it’s natural for people to hold back and avoid taking risks at work. This can mean a reluctance to report mistakes, ask questions, offer new ideas, or challenge a plan. People, whether they’re aware of it or not, try to protect their...