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Prepare for 12 kinds of “curveball questions” in interviews
The secret to acing any job interview is preparation. But what if you get a curveball question? The key is to: Stay calm - these are hard for everyone, Take your time - pauses show thoughtfulness, Don't overthink - they're more about the process than the answer, and...
Using Persuasion to Spur Lasting Organizational Change
There are well-known tactics for persuading others, coauthor Robert Cialdini’s prominent among them. But when leaders need to prompt long-term behavioral change, these tactics need to be applied differently. Cialdini and his coauthor, a researcher of influence...
3 Exercises to Boost Your Emotional Intelligence, According to Research
Everyone struggles to manage their emotions at times. It’s normal to have negative feelings and we can’t expect ourselves – or others – to leave those behind just because we’re at work. But those negative emotions can be detrimental to our relationships, performance,...
3 Ways to Build a Culture That Lets High Performers Thrive
Many companies build cultures that are focused on controlling the output of low performers, rather than growing and unlocking everyone’s skills. This approach is low-ROI and ultimately problematic for high-performance cultures. Leaders spend an inordinate amount of...
Creating Stability Is Just as Important as Managing Change
When we think about change at work today, we tend to assume its inevitability and focus our attention on how to manage it — what methods and processes and technology and communication we need to put in place to have it move ahead more smoothly. Of course, some change...
Inclusion, Equity and Diversity Boost Supply Chain Performance, Research Shows
Over half of supply chain workers who report ineffective IE&D practices at their company say they often feel burned out, according to the report. Alongside a growing focus on inclusion, equity and diversity (IE&D) in the workplace, a seemingly endless number...
US Hiring Surges Past Expectations as Job Market Still Strong
With the economy still adding more jobs than anticipated, analysts expect the Fed to hold off rate reductions for longer. U.S. job growth blew past estimates in May even as unemployment edged up, data showed Friday, underscoring the labor market's resilience as...
When Your Team Offloads Their Stress onto You
Being a leader in today’s evolving workplace is more emotionally demanding than ever — and especially so if you’re quietly sustaining the emotional well-being of your team or others. In this article, the author outlines five strategies to help you perform this vital...
How to Get Your Team to Actually Speak Up
There is a common leadership misconception that merely encouraging team members to voice their opinions will foster an environment of openness. But people won’t speak up unless they feel safe doing so. As a leader, this means you have to address the underlying...