Blog & Resources

Studies have shown that in many companies, a handful of people generate the most value, and yet many companies operate with a “hire to grow” mentality, believing that increasing headcount drives growth. Instead, they should be looking for existing employees and new...

Leaders who listen well create company cultures where people feel heard, valued, and engaged. In addition, employees who experience high-quality listening report greater levels of job satisfaction and psychological safety. If you’re interested in sharpening your...

 As much as we wish we could, we can’t eliminate uncertainty in the world. But we can control how we respond to it, and one of the ways that we can respond is to help create workplaces where people feel seen, supported, and able to contribute meaningfully. This...

Many leaders use their limited attention to develop underperformers or to try to reengage disengaged employees. As a result, they can unintentionally overlook high-performing employees. Studies show many high performers leave because they feel unnoticed and...

The authors, a former CEO of Procter & Gamble and a former dean of the Rotman School, respectively, frequently find themselves sitting across the table from overwhelmed leaders. These executives are trying to improve or turn around an organization or the piece of...

Developing employees to leverage AI tools effectively is not just a competitive advantage; it’s a means to sustain workforce engagement, adaptability, and innovation. While AI tools will undoubtedly shape the future of work, it is human curiosity, adaptability, and...

Toxic productivity is an unhealthy compulsion to be productive at all times, often at the expense of our mental and physical well-being, relationships, and overall quality of life. It’s a common sentiment in today’s work culture, where the drive to be constantly...

Many leaders use their limited attention to develop underperformers or to try to reengage disengaged employees. As a result, they can unintentionally overlook high-performing employees. Studies show many high performers leave because they feel unnoticed and...

 If you’re being called in for interviews but don’t get the job, it’s possible that something you’re doing is raising red flags, causing the interviewer to question your suitability for the position. A recent survey found that the most concerning red flags range from...