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Employees See Middle Managers as an Organization’s Moral Compass
Asked for their examples of moral business leadership, as might be expected hundreds of MBA students described well-known CEOs, whose extraordinary actions we certainly can learn from (individuals such as Yvon Chouinard of Patagonia and Ratan Tata of the Tata Group)....
Why “Living Intelligence” Is the Next Big Thing
AI is merely one facet of a sweeping technological change underway, and companies that fail to recognize the importance of other converging technologies risk being left behind. Two other technologies — advanced sensors and biotechnology — are less visible, though no...
Boost Your Team’s Productivity by Hiring Force Multipliers
Studies have shown that in many companies, a handful of people generate the most value, and yet many companies operate with a “hire to grow” mentality, believing that increasing headcount drives growth. Instead, they should be looking for existing employees and new...
4 Listening Skills Leaders Need to Master
Leaders who listen well create company cultures where people feel heard, valued, and engaged. In addition, employees who experience high-quality listening report greater levels of job satisfaction and psychological safety. If you’re interested in sharpening your...
When the World Is Too Distracting — and It Feels Impossible to Work
As much as we wish we could, we can’t eliminate uncertainty in the world. But we can control how we respond to it, and one of the ways that we can respond is to help create workplaces where people feel seen, supported, and able to contribute meaningfully. This...
3 Ways to Make Sure High Performers Feel Valued
Many leaders use their limited attention to develop underperformers or to try to reengage disengaged employees. As a result, they can unintentionally overlook high-performing employees. Studies show many high performers leave because they feel unnoticed and...
Leaders Shouldn’t Try to Do It All
The authors, a former CEO of Procter & Gamble and a former dean of the Rotman School, respectively, frequently find themselves sitting across the table from overwhelmed leaders. These executives are trying to improve or turn around an organization or the piece of...
Set Your Team Up to Collaborate with AI Successfully
Developing employees to leverage AI tools effectively is not just a competitive advantage; it’s a means to sustain workforce engagement, adaptability, and innovation. While AI tools will undoubtedly shape the future of work, it is human curiosity, adaptability, and...
Let’s End Toxic Productivity
Toxic productivity is an unhealthy compulsion to be productive at all times, often at the expense of our mental and physical well-being, relationships, and overall quality of life. It’s a common sentiment in today’s work culture, where the drive to be constantly...