AI systems have come far in recognizing and responding to emotional cues, offering messages that provide emotional support and insights. However, AI lacks authentic human understanding and self-reflection. Employed the wrong way, it can lead tointeractions feeling even more transactional and people feeling less heard, but AI can actually complement leadership to increase the well-being of those you lead. The key is using the technology with the right intention to enhance human compassion. The authors show how leaders can leverage AI for personalized coaching, enhancing communication, and understanding employee diversity, ultimately fostering greater connection and engagement in the workplace.
Read more here https://hbr.org/2025/02/using-ai-to-make-you-a-more-compassionate-leader?ab=HP-hero-latest-1
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