Sometimes, it takes a big change to teach big lessons. In my experience, the type of change that creates lasting transformation is often unexpected and nonnegotiable. When COVID-19 sent employees to work from home we were jarred into a once-in-a-lifetime change. Organizations were forced to adapt—quickly—and for an uncertain amount of time. And much of that responsibility fell on the shoulders of managers.

Now that we’re over a year into this forced change, we’ve had time to adapt, assess, and adjust the traditional work model. And in this new model, two things are crystal clear—the flexibility we’ve become accustomed to is here to stay, and the role of the manager is more critical than ever. Taken together, this new era of work requires a new way of management—one where the micromanager is obsolete, and the modern manager runs on trust.

Read more here: https://www.fastcompany.com/90670494/the-one-thing-employees-want-most-from-their-managers-in-a-hybrid-office