Making Joy a Priority at Work

Making Joy a Priority at Work

Companies are making massive investments in technologies that can more closely link their people to each other, to customers, and to other stakeholders. Yet many struggle because their cultures get in the way — too many layers and silos, too many colleagues who prefer...
The Art of Asking Smarter Questions

The Art of Asking Smarter Questions

With organizations of all sorts facing increased urgency and unpredictability, being able to ask smart questions has become key. But unlike lawyers, doctors, and psychologists, business professionals are not formally trained on what kinds of questions to ask when...
What to Do When Your Team Blames You

What to Do When Your Team Blames You

When you’re a manager, at some point, regardless of how the circumstances arise, your team will blame you for something that’s making them unhappy, whether you have control over it or not. Being accused by your team of failing them in some way induces a threat state...