Blog & Resources

Lots of people were betting that workers would return to the workforce the moment extended unemployment benefits ended. Although, I’m not much of a gambler, I recently went all in and made a bet that I knew I couldn’t lose. A friend of mine, who is an executive, told...

The pandemic accelerated many trends, from streaming, e-commerce, and food delivery platforms to the widespread adoption of remote work. But instead of taking advantage of this opportunity to improve how we work, most organizations simply took their offices online,...

According to the US Department of Labor, September posted a record-high level of voluntary job resignations: 4.4 million. Since April, that brings the total to more than 20 million people who’ve quit. Most employers are anxious about the mass exodus happening from...

One of the hard realities of starting a business or coming into a new leadership position is that, unless you’ve done it many times before, you likely don’t know how to do your job well. This doesn’t mean you’re not talented; it’s just the nature of constantly...

Some days it’s really draining to be a senior executive. You sit in meetings for hours on end, and every decision you need to make is difficult—all of the easy decisions have already been made at levels below you. On those days, you know you could be a much more...

The coming year of inventing our way toward whatever our workplaces will look like offers a marvelous opportunity to refresh and reinvent cross-functional relationships. Working to rebuild these bonds is especially important because most people won’t be returning to...

Flexibility now dominates the way we speak about the future of work. And while a new hybrid working survey shows that employees do indeed want flexibility, it also shows that this flexibility is conditional upon their autonomy to exercise it in whichever way is best...

The marketplace for talent has shifted. You need to think of your employees like customers and put thoughtful attention into retaining them. This is the first step to slow attrition and regain your growth curve. And this does not happen when they feel ignored in the...

Taichi Ohno, progenitor of the Toyota Production System, identified seven forms of waste, and lean insiders often add an eighth: the waste of human resources. I propose a ninth: the waste of overthinking. Rationality plays a starring role in our Western culture. Its...